Welcome to Swabbed. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or services. If you do not agree with these terms, please do not use our services.

1. Introduction

Swabbed provides DNA testing services for personal, legal, and informational purposes. Our services include sample collection, laboratory analysis, and reporting of results. These terms and conditions govern your use of our website and services, outlining your rights and responsibilities.

2. Eligibility

• You must be at least 18 years of age to use our services. If you are requesting a DNA test for a minor, you must be the parent or legal guardian with the authority to consent to DNA testing on their behalf.

3. Consent

• By submitting your DNA sample to Swabbed, you confirm that you have the legal right to provide the sample for testing. You must also obtain the consent of any other individual whose sample is being submitted, if applicable.

4. Sample Collection and Handling

• Swabbed provides DNA sample collection kits and instructions. It is your responsibility to follow the instructions carefully. We are not liable for any errors in sample collection that may affect the results.

5. Testing and Results

• The DNA testing is performed by accredited laboratories. While we strive for accuracy, DNA testing may involve a small risk of error. By using our services, you acknowledge and accept these risks.
• The results of DNA tests are for informational purposes only and should not be used for legal or medical decision-making unless verified by a qualified professional.

6. Confidentiality and Data Protection

• We are committed to protecting your privacy and personal data. All DNA samples and related information are handled in compliance with applicable privacy laws and regulations.
• Your DNA data and test results will be stored securely and will only be disclosed to you or those whom you have authorized.
• We do not share your DNA information with third parties without your explicit consent, except as required by law.

7. Service Fees and Payment

• The fees for DNA testing services are clearly outlined on our website. By ordering a DNA test, you agree to pay the specified fee.
• Payments are non-refundable once the DNA sample has been collected and submitted for analysis.

8. Cancellations and Refunds

• You may cancel your order before the DNA sample collection kit has been dispatched. A refund may be issued minus any processing fees.
• No refunds will be provided once the sample has been collected and testing has begun.

9. Limitation of Liability

• Swabbed is not liable for any damages arising from the use of our services, including, but not limited to, indirect, incidental, or consequential damages.
• We are not responsible for any decisions or actions taken based on the results provided by our services.

10. Intellectual Property

• All content on the Swabbed website, including text, graphics, logos, and software, is the property of Swabbed and is protected by copyright and other intellectual property laws. You may not reproduce, modify, or distribute this content without our express written permission.

11. Changes to Terms and Conditions

• Swabbed reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of those changes.

12. Contact Information

• If you have any questions about these terms and conditions or our services, please contact us at [email protected]